1. Service Overview Membership Level:

Ashley Mason Equestrian (AME) provides access to a self-scheduling platform where students may book lessons, horsemanship classes, and other activities in accordance with their membership level. Our program operates year-round, with approximately 8 weeks of pre-scheduled closures to allow our horses and instructors rest, support horse shows and special events, and maintain high-quality instruction. These dates are listed on our yearly calendar and are available online.

2. Class Placement

Students are placed in appropriate lesson groups based on their level, safety, and readiness. We focus on mastery—not speed. Riders must pass all 5 pillars of each level to move into the next lesson level. 

3. Scheduling

Students may schedule their lessons online via our calendar. Flexibility is built into the system—ride once a week or double up depending on availability and membership level.

Group lessons are 60 minutes. Please note: We do not offer standalone private lessons.All members are invited to our weekly Unmounted Horsemanship Classes they are hosted Wednesdays at 6pm, Saturdays and Sundays at 2pm.

4. Student Expectations

Riders must:

Arrive 10 minutes early, dressed and ready to ride.Wear breeches or jodhpurs, paddock or tall boots, and an ASTM/SEI-certified helmet.Have a protein-based snack before every ride.Maintain a respectful, coachable attitude. No drama, no running, no horseplay.Keep the barn tidy—pick up after yourself, respect our space and horses.

5. Parent & Adult Student Expectations

Parents are welcome to watch lessons but may not enter the arena or tacking areas. Please handle drop-off/pick-up promptly and use our communication channels to schedule instructor meetings. Please refrain from discussing concerns before or after class; your instructor is likely heading directly into another lesson.

6. Media Policy

By participating in AME programs, you agree to allow AME to photograph or film activities for use in educational, promotional, and advertising material across digital and print platforms.We are proud of the work our riders and staff do and welcome members to share their AME journey online in a way that reflects the values of our barn. To maintain a positive, respectful, and professional environment, all members must adhere to the following:

Be respectful in all posts referencing Ashley Mason Equestrian, its riders, staff, and horses.Do not post photos or videos of lessons without prior approval.Do not share or comment negatively about the barn, instructors, fellow riders, or horses.Personal issues or concerns should be addressed directly with staff through official communication channels (text, call, or email) — not on social media.AME reserves the right to request removal of any content that misrepresents or damages the reputation of the program.

Violation of this policy may result in a written warning or, in serious cases, termination of membership.

7. Performance Disclaimer

Results in riding are based largely on attendance, effort, and attitude. AME does not guarantee specific outcomes or show results.

8. Attendance Policy

Consistency is key to rider development.

Lessons must be canceled or rescheduled at least 24 hours in advance.Each rider may receive up to 8 makeups per year (4 excused with notice, 4 sick days without notice).Makeups must be used within the month they were missed and are subject to availability.No credits or rollovers will be given for unused lessons.

9. Weather Conditions

When weather prevents mounted instruction, unmounted lessons will be held. These are an important part of our curriculum and are not eligible for makeup. In the case of severe weather closures, we will follow local school closure guidance.

10. Annual Registration Fee

$100 per student (with approved helmet)$225 for new students who need us to measure/order a helmet This fee covers admin, communication, and insurance costs and will be charged at the time of enrollment and annually thereafter.

11. Tuition & Payment

AME operates on a 12-month tuition cycle. Monthly rates are consistent regardless of how many weeks fall in a month. Tuition is due on the first day of enrollment and recurring on the same day each month. Clients are responsible for updating payment information when necessary.

Late fee of $25 applies 48 hours after the due date of the invoice.No refunds, rollovers, or prorated credits.Discount options:5% off with annual payment3% off with two bi-annual payments

12. Add-On Services

Need more riding? Add-ons are available and will be billed to the card on file.

Additional Lesson: $60

13. Referral Program

Refer one new member each month and ride FREE for a year! Referrals must fully enroll for credit to apply.

14. Communication

All changes or concerns must go through our official channels:

📞 Call/Text: 531-234-4700

📧 Email: [email protected]

You may also schedule a goal-setting meeting during your membership.

15. Policy Changes

Policies may be updated as needed to support program growth. Updates will be posted in your member portal and will be emailed out to all clients.

16. Disenrollment & Withdrawal

AME operates in terms:

Winter: September - JanuarySpring: February - MaySummer: June- August

To cancel:

Email before May 1 to avoid Summer term chargesEmail before August 1 to avoid Fall-Winter chargesEmail before January 1 to avoid Spring chargesFailure to notify means you are committed for the upcoming term. Students are responsible for tuition whether they attend or not. Re-enrollment later will require a new registration and agreement to current terms.

17. Abandoned Equipment

Any gear left behind for more than 30 days without written instruction will be considered donated to the program.

18. Release of Liability

By signing this agreement, you acknowledge the risks involved with equestrian activities and release Ashley Mason, Ashley Mason Equestrian, and any affiliated staff from liability for injury or loss, including due to negligence.